Assistant Manager, IT Infrastructure


Key Responsibilities:

  • Responsible for the IT service of infrastructure network, system storage and backup in fulfilling projects objectives goals and meeting project milestones and deliverables together with vendor management.
  • Responsible for the smooth operations of our infrastructure and services in datacentre IT system and several remote sites in supporting network, anti-virus, database, and security compliance.
  • Responsible for managing day-to-day operation of ICT including performance, integrity, and security, reporting service level, tracking of IT operational metric, database (including planning and troubleshooting.
  • Implement, comply and enforcing IT related policies, guidelines, IT operation procedures, and standard for compliance and protect IT computer and servers, network, wireless system, etc.
  • Responsible for the administration of STLogs computer systems including testing, maintaining, and upgrading of servers, firewall, DNS, VMs and database.
    • Capacity planning to ensure enough server capacity for daily operations.
    • Ensure IT infrastructure to achieve at least 99.95% uptime a year.
    • Basic troubleshooting skills for TCP/IP networks / Firewall.
    • Basic troubleshooting skills on hardware such as Hard disk or display failure.
    • Basic SQL administration for Microsoft SQL 2019.
    • Responsible for tracking IT assets
    • Ensure and manage security operation in compliance to CIS security standard or IM8

  • Skills and Requirements
  • Bachelor Degree ¬†or Diploma in Computer Science, Information Technology or relevant field
  • Microsoft Windows Server 2019 & Windows 10 (VDI), Windows AD and DNS, IIS Administration
  • Security Hardening on Windows Operating Systems, IIS and SQL
  • Knowledge in RFID and Visio will be advantageous
  • Require good understanding of hardware-application integration, IT Infrastructure and networking devices (e.g. routers, switches, VPN)
  • Basic troubleshooting skills for TCP/IP networks / Firewall.
  • Basic troubleshooting skills on hardware such as Hard disk or display failure.
  • Basic SQL administration for Microsoft SQL 2019.
  • 24/7 standby during operation duties and responsive to incident call.
  • Willing to travel remote off-sites
  • Ability to work independently, plan and provide system solution
  • Able to work in pace fast environment.
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