Toll City officially opened

18 Jul 2018

Toll Group today officially opens Toll City, a S$228 million, next-generation logistics hub, spanning over one million square feet – the size of 15 football fields.

Strategically located in Tuas, Singapore, the opening of Toll City is expected to increase Toll’s Asian network and traffic, while its proximity to road links into Malaysia and the growing Jurong region in the West of Singapore will make the facility an excellent land-sea interface for customers. Toll City, supported by the Singapore Economic Development Board, is well poised to complement existing operations in the Asia-Pacific region and serves as a gateway that will connect regional and global customers. It will fuel growth across local and regional markets in the retail, FMCG and healthcare sectors. Toll City is also located less than 3km away from the upcoming Tuas Port in 2019, which will consolidate all of Singapore’s container operations in one terminal and handle up to 65 million TEUs per year when fully operational.


Designed to accommodate the latest technology, Toll City is already home to new technologies such as driverless vehicles, smart-city telematics to track and optimise road fleet in real-time,3D-printing, and Smart RFID cabinets for real-time inventory accuracy and accountability. In addition, Toll City hosts the SiTadeL Control Tower that provides decision support. SiTadeL won the Supply Chain Asia innovation award in 2017.

In addition, Toll is piloting new technologies to augment manual labor to improve safety and efficiency. Other emerging technologies being explored at the facility include automated machine handling equipment, in-warehouse cycle counting drones, voice picking and intelligent conveyor systems, augmented reality glasses for navigation and instruction, and
exoskeletons for warehouse operation.

Officiating the launch was Mr Chan Chun Sing, Minister for Trade and Industry.

Mr Kelvin Wong, Assistant Managing Director, EDB said: “Toll City is a true testament to the transformation of our logistics ecosystem, where best-in-class facilities are advancing the sector’s overall operational excellence. This is in line with the Logistics Industry Transformation Map, catalysing deep supply chain innovation that translates into better business opportunities and good jobs within the logistics sector in Singapore.”

Vincent Phang, Executive Vice President of Toll Global Logistics Singapore, Chief Executive Officer of ST Logistics said the company was excited about the possibilities the new facility will provide for customers looking to grow in the region.

“Toll City in Singapore is a new growth chapter for Toll in Asia. Toll’s focus on technology developments will revolutionise the way people work, as we create resilient supply chain solutions that deliver smarter, faster and better outcomes for our clients,” said Mr Phang. “With the SiTadeL Control Tower in Toll City, we have been addressing Singapore’s urban logistics challenges with real-time visibility and monitoring of our moving assets. As a result, we offer an integrated supply chain management process that’s prepared for surge periods, and potential supply chain disruptions caused by human or natural disasters.”

Creating careers in logistics

Toll is focused on supporting the development of local Singapore talent through various internal and partnership programs. Toll’s Graduate Program (now in its second year), is designed to attract and develop future logistics leaders, with global rotational assignments across the company’s three operating divisions. Toll also inducts young talent via the SkillsFuture Earn and Learn Program for Logistics and the Singapore-Industry Scholarship programs. Toll also supports local, experienced talent from other industries forge new careers in logistics, through the Professional Conversion Program and Attach and Train program.

Sustainable growth

Toll’s environmentally sustainable design guidelines have been incorporated into the Toll City design which includes innovative elements like rainwater harvesting. Toll City has earned the Leadership in Energy and Environmental (LEED) Gold accreditation and is on average 25% to 30% more energy efficient than non-accredited buildings. Through clever design, the facility contributes to increased productivity due to improved ventilation, temperature control and reduced indoor pollution.

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